Frequently Asked Questions

Let's talk about Cooling & Air Conditioning

Why is my AC blowing warm air?

This is one of the most common calls we get during a Rockford summer. It usually points to a refrigerant leak, a failed compressor, or simply a clogged air filter. Our technicians can quickly identify the pressure imbalance or electrical fault to get your home cool again.

How much does a new energy-efficient AC unit cost?

The cost depends on the size of your home and the SEER2 rating you choose. For homeowners in Machesney Park, we provide transparent, upfront estimates on high-efficiency systems that can significantly reduce your monthly summer utility bills.

What is the best way to cool a room without ductwork?

If you have a bonus room or a garage conversion in Roscoe that stays too hot, a ductless mini-split is the best solution. These units are whisper-quiet, highly efficient, and don’t require the major construction of adding new vents.

Why is my air conditioner making a loud banging or screeching noise?

Banging usually means a loose part, while screeching often points to a fan motor or belt issue. If you hear these sounds in your Rockton home, turn the system off immediately to avoid an expensive “total system failure” and call for a professional inspection.

How often should I schedule AC maintenance?

We recommend a professional tune-up once a year, ideally in the spring. In the Loves Park area, seasonal maintenance prevents 80% of common breakdowns and ensures your system is clean of cottonwood seeds and debris before the heat hits.

Can a smart thermostat really lower my electric bill?

Absolutely. By optimizing your cooling schedule based on when you are actually home, residents in Winnebago can see a noticeable drop in energy consumption. We can help you select and install a thermostat that syncs perfectly with your current system.

Why does my furnace smell like it’s burning?

When the heat is first turned on in Belvidere, it’s common to smell burning dust. However, if you smell “rotten eggs” (gas) or a metallic burning scent, it could be a cracked heat exchanger or electrical issue. Safety is our priority, so we recommend an immediate inspection if the smell persists.

Is it better to repair an old furnace or replace it?

If your furnace is over 15 years old and the repair cost is more than 50% of the value of a new unit, we typically recommend replacement. For families in Cherry Valley, upgrading to a 95%+ AFUE gas furnace can offer a massive return on investment through energy savings.

What causes a furnace to turn on and off every few minutes?

This “short-cycling” is often a safety feature triggered by a dirty flame sensor or an overheating heat exchanger. Our team serves New Milford and the surrounding areas to recalibrate these sensors and ensure your furnace runs through a full heating cycle.

Do you offer repair services for older boiler systems?

Yes. Many historic homes in the Rockford area rely on radiant heat or boilers. Our technicians are trained in the “old school” mechanics of boilers as well as modern hydronic systems to keep your radiators hot all winter.

What is a dual-fuel heating system?

A dual-fuel system combines an electric heat pump with a gas furnace. In South Beloit, this is a popular choice because the heat pump handles the cool autumn days efficiently, while the gas furnace kicks in during the sub-zero Illinois winter nights.

Why is my furnace blowing cold air?

If your thermostat is set to “Heat” but the air is cold, you may have a failed igniter or a pilot light that has gone out. We provide fast furnace repairs in Pecatonica to ensure you aren’t left in the cold during a winter storm.

How can I fix uneven heating between different floors?

In many multi-story homes in Byron, the top floor stays cold while the basement is warm. We specialize in “zoning” and ductwork balancing to ensure the air is pushed exactly where it needs to go for consistent comfort.

Now let's discuss Heating & Furnace Services

Real Client Reviews

The Mini-Split Experts!

“KH&C recently installed a mini-split unit in a sunroom for me and I have absolutely zero complaints! Great group of guys, family owned from the area (ALWAYS support local!) they showed up, said hello and got to work! Unit looks and runs like a dream! I will always be calling Kerley Heating & Cooling for all of my hvac needs in the future, you can’t get much better with their response time and willingness to do the job!”

Your Experience is Based on Our Years of Experience.

“Great work! Fair price and professional conduct! We could not have asked for a better experience!”

Recommended Time After Time...

“My recent experience was exceptional. They got me going in no time at all. Kerley Heating and Cooling comes with my highest recommendation!”

Professional, On-time Service

“Kerley Heating & Cooling was there right away when our furnace went out. Had us up and running that day. Did great work. Very professional. I would highly recommend them.. Great guys…”

My Favorite Contractors!

“Kerley Heating & Cooling has done multiple furnace and air change outs for us. Going from traditional furnace and air to Air Source Heat Pumps. They are very easy to work with and have always done quality work. I have worked with many contractors and they are at the very top of my list for favorite contractors. You will not be sorry if you hire them to work on your home. Their pricing is fair, reasonable and the work is top notch..”

Fast, Quality Service!

“Kerley had a new furnace installed for us within 24 hours of our initial call. Excellent work and very reasonably priced.”

A/C Service that Kept Us Cool!

“Very responsive and reasonably priced. Quality of work is top notch. They replaced our outside a/c unit and parts of the inside unit during very hot weather. Parts came in very quick and work was completed very short order.”

Here are some common questions about Service Locations & General HVAC

Do you provide HVAC services for commercial buildings?

Yes. From rooftop units to specialized ventilation, we provide commercial HVAC repair and maintenance for businesses in Beloit and the Stateline area. We understand that a broken HVAC system can halt your business operations.

How far do you travel for residential HVAC service?

We cover a wide radius including Seward, Rock City, Dakota, and Durand. If you are looking for a “local HVAC company near me” in Northern Illinois, Kerley Heating & Cooling is ready to help.

What are the benefits of a seasonal maintenance plan?

Our “Kerley Preferred Club” members receive priority scheduling and discounts on parts. For homeowners in Machesney Park, this plan ensures your system stays under manufacturer warranty and runs at peak efficiency year-round.

Do you offer financing for unexpected HVAC emergencies?

We know a furnace or AC failure can be a surprise expense. We offer flexible financing options for our customers in Davis and the surrounding areas so you can get the comfort you need now and pay over time.

Do you offer 24-hour emergency HVAC repair?

Yes. We have technicians on call 24/7 because we know that a furnace failing at 2 AM in Rockford is a true emergency. You can count on us for reliable, round-the-clock service.

Are your technicians licensed and insured?

Every technician at Kerley Heating & Cooling is fully licensed, bonded, and insured. We have served the Northern Illinois community for over 60 years with a commitment to professional, high-quality workmanship and customer safety.

Peace of Mind & Protection

For over 60 years Kerley Heating and Cooling has been a fully licensed, bonded, and insured HVAC company. Our employees are trained in the latest methods and equipment, and our industry leading warranties give you the peace of mind you deserve!

Dedicated Service

No matter what season it is, Kerley has you covered! We are here for you 365 days a year when you need us most. Whether your heat goes out, or your A/C stops cooling, we’ll be there for you.

Satisfaction Guarantee

As a family owned company, we know how hard you work for your money. That’s why every job we do is backed by our 100% satisfation guarantee. So you can rest assured that your rates, job quality, and post service experiences will be positive for years to come!

So What Are You Waiting For?

Contact Rockford's Favorite Heating, Cooling, & Air Quality Experts Since 1964.

Kerley Heating and Cooling proudly serving the Rockford IL and surrounding areas since 1964 service trucks

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Keeping You Comfortable in All Seasons!

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